Frequently Asked Questions
Jump to – Tools | Class kits | Textures ~ Jewelry ~ General | Policies
Classes | Events | Workshops
Where are you located / How do I find you?
I’m in Utah!
The SC Designs Studio is located at 11391 South 675 West, South Jordan UT
Find out more about how to get here, on the Events & Workshops page.
Do I have to buy a class kit if taking a workshop with you?
The necessity of purchasing a materials kit varies depending on the workshop venue. While some venues mandate the purchase of materials kits, others offer them as optional. Acquiring a materials kit can be advantageous as it guarantees you have all the necessary supplies to complete the project successfully. The registration details for each specific workshop will clearly state whether the materials kit is optional or required.
What do I do if I want to cancel a class?
If you’ve booked a workshop directly with me at my studio, cancellations made with a 48-hour notice are eligible for a refund. However, if you cancel after this window, I’m pleased to transfer the amount to another workshop of your choice.
For workshops booked through other venues where I’m teaching, please reach out to the venue directly for their cancellation policy. I don’t have control over registrations and refunds in these cases, as each venue has its own policy. If you require assistance in contacting them, I’m more than happy to help.
What do I do if I'm going to be late for a class?
If you anticipate being late for a class, please try to reach out to me as soon as possible. Starting promptly is crucial, especially for larger classes, to ensure everyone stays on schedule. If the class has already begun when you arrive, don’t worry—I’ll be more than willing to catch you up during the time that other students are working.
How do online classes work?
Online classes offer a fantastic avenue for learning! With the convenience of eliminating travel expenses, you can create from the comfort of your own space, surrounded by your preferred tools. Most of my online classes are conducted live through platforms like Zoom, providing you with an interactive learning experience. Additionally, you’ll have access to recordings for a specified duration (in accordance with event guidelines), allowing you to revisit lessons at your leisure and reinforce your understanding whenever questions arise.
Do you teach private classes?
Yes! You can buy private lessons by the hour. Minimum is 2 hours.
See more details here.
Tools | Class kits | Textures
How do I clean a texture mat?
A mild soap and toothbrush work great!
If I'm buying a class kit for an online class do you have a cut-off time for shipping?
Generally, a two-weeks prior to the workshop. However, if your timeframe is shorter than two weeks, please feel free to reach out to me directly. We can explore expedited shipping options.
Jewelry
How do I care for my silver jewelry?
General | Policies
How quickly do you ship?
As a dedicated entrepreneur, I make it my priority to fulfill orders promptly. Typically, orders are processed and shipped within 1-2 business days. It’s important to note that while I strive for efficiency, I operate differently from large-scale platforms like Amazon. To keep costs low for my customers, orders are shipped via standard USPS ground shipping. If you require expedited shipping for faster delivery, please select the appropriate option during checkout. Your satisfaction is paramount, and I’m here to ensure your experience exceeds your expectations.
Do you accept returns?
You can find full details of my returns and refund policy here.